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FAQ

We ship orders on a daily basis, so we usually ship within 24 hours, but it can take up to 48hours if you order on the weekend or if the post office is closed for holydays etc.

We ship orders via Canada Post, airmail if its outside Canada

BUY 3 GET 1 FREE! The free CD is ALWAYS THE CHEAPEST ONE! You must mention your FREE CD in the check out message box before checking out, do not add it to your cart. The FREE CD is always shipped NO CASES.

We are not responsible for lost or damaged merchandises caused by the transit from our warehouse to your home!

Sales are final unless we fucked your order up ourselves... which we usually don't but if it ever happen, we will refund the return's costs and re-ship the right items.

We can ship with or without jewel cases to accomodate you and lower the shipping charges. Canadian orders are always shipped with cases. We offer FREE shipping to our USA customers if you order without jewel cases. We offer FREE shipping to our customers from outside North America if you buy 3 (and get 1 free!). PRC MUSIC is not responsible for damaged merchandises in transit to your address.

You must allow at least 5 to 10 days to receive your order if you kive in Canada, 2 to 3 weeks if you live in the Unites States and 4 to 6 if you live anywhere else. Do not start these stupid paypal claims a few days after ordering from us... Use your head. If you think its taking longer than it should to get your order, get in touch with us first. Canada post does not offer tracking options for small packages! Not our fault, their service just sucks.

This system will not add your shipping charges automaticaly, you abolutely MUST add shipping charges (USA customers wishing to have their orders shipped with cases or if you live outside North America and you are not BUYING 3 without cases) to your order before checking out, like a regular item. This is the easiest way for us to charge you the right shipping charges and for you not to deal extra unnecessary fees. Like some other sellers are doing... charging ya 10$ shipping when it cost about 7$... You pay exactly what it cost for us to ship your order.If you do not add shipping charges (if it apply to your order) your order will be shipped without jewel cases or delay your order. You must add shipping charges with all CD + T-SHIRTS BUNDLES! It cost 14$ to Ship in Canada and USA, $20 elsewhere.

We offer wholesale rates on the PRC releases only. We do not do any consignment and yes we do trades with labels, distros and bands.

Promos are available in limited quantities but if you do a zine or webzne, contact us with infos and we will reply as soon as possible.

We are always looking for new bands... do not send MP3 by mail, provide us wth a link where we can download the entire album and front cover, pictures etc. A bandcamp link is the most ideal way to serve us with a promo. We will contact you back if we are interested.

For mor info on a subject not covered in this list, please e-mail us

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